Ethical Issues in the Work Place

Latoya J Week 2 1/18/2012 Discussion 1 Analyze your current survey (or School) environment through the lens of the content in Chapter 2 and set the or so significant ethical issue and its impact on overall productivity and moral. Explain your rationale. ? Although I have only been working at Saint Josephs University as temporary administrative athletic supporter for a few short months, I have noticed one major(ip) discrepancy involving the vertical flutes department of the university. The most significant ethical issue suffered by this particular department involves Lawrence Kohlbergs social contract stage indoors the stages of moral development.Kohlberg states that in the social contract stage although employees understand that at that place are rules and regulations they must follow in the work place, sometimes employees go forth break those rules to satisfy ones own wants and needs. (Hellriegel, Slocum, 2010) In Saint Josephs Universitys registrars gloweringice I constan tly see employees gestate off days just to get rest knowing in that location is a lot of work to be done. This current hebdomad in particular one of the receptionist took the workweek off to have a week relaxation in their hometown.Unfortunately, this individual choose the most important week of the semester, the first week of a new semester. During this week students are not only visiting the registrars office with questions regarding things like schoolroom locations, teacher confirmations, registration errors and alterations, transcript requests, and graduation applications, they are also contacting us via telephone. Since there are only two receptionist her and myself, I was go forth to perform a lot of the traffic on my own. There is one separate front office employee that orks in the registrars office who is not an assistant registrar so she was there to lend a assist hand at times, but she too has her own work to finish. collect to the absence of the different recept ionist, the office was behind on completely transcripts in a timely manner that we received online through the National Clearinghouse. On Wednesday, January 18, 2012 we had a total of 40 missed calls accompanied by voicemails because the other phone line went un firmness of purposeed during times when I was either with another(prenominal) student, on another call I could not put on hold, or the other front office employee was not able to answer it.This caused a bit of stress within myself and the others within the office. Students were coming in so fast I was unable to appoint them to the correct assistant registrar to help them solve some of their questions because their offices were also over unfaltering with students, or faculty in need of classroom assignment alterations. Although I tried my best to help everyone, those individuals who needs were not met because we were shorthanded could possibly thinking the office as macrocosm unorganized as whole, or unprepared.The registr ars office need to enforce the importance of attendance at work, especially during the extremely busy times of the year. When one is slacks off on their job by being absent when their presence counts the most it makes it creates a ripple in the organization. In this particular case calls were left unanswered, students were forced to either come back to the office at a later time or leave their information in hopes of being contacted at a later time, and transcripts were not sent out as quickly as they normally are.